Frequently Asked Questions

Booking a yacht charter is simple and straightforward. You can browse our yacht collection online, select your preferred vessel, choose your dates, and submit an inquiry through our booking form. Our charter specialists will then contact you within 24 hours to discuss details, confirm availability, and guide you through the booking process.

The charter price typically includes the yacht, professional crew, bed linens, towels, basic yacht equipment, and tender with outboard engine. Additional costs may include fuel, food and beverages, port fees, tourist taxes, water sports equipment, and special services as requested.

Our cancellation policy varies depending on the timing of cancellation. Cancellations made more than 60 days before departure receive a full refund minus processing fees. Cancellations within 60-30 days incur a 50% penalty, while cancellations within 30 days of departure forfeit the full charter fee.

Yes, we offer flexible payment plans for your convenience. Typically, we require a 50% deposit upon booking confirmation, with the balance due 30 days before your charter begins. For bookings made within 30 days of departure, full payment is required at the time of booking.

Our fleet includes luxury motor yachts, sailing yachts, catamarans, and traditional gulets. Each vessel is carefully selected for quality, comfort, and performance. We offer yachts ranging from 30 to 80+ meters, accommodating groups from 6 to 36 guests in elegantly appointed cabins.

Guest capacity varies by yacht size and configuration. Our smaller yachts typically accommodate 6-8 guests, mid-size vessels host 10-12 guests, while our largest superyachts can comfortably accommodate up to 36 guests. Each yacht listing specifies exact capacity and cabin configuration.

Absolutely. All our yachts meet or exceed international safety standards and are equipped with comprehensive safety equipment including life jackets, life rafts, emergency communication systems, fire suppression systems, and medical supplies. Regular safety inspections ensure all equipment is properly maintained.

All our yachts come with professional crew including captain, deckhand, and depending on yacht size, chef, steward/stewardess, and engineer. The crew handles all navigation, yacht maintenance, meal preparation, service, and ensures your safety and comfort throughout your charter.

Most yachts include basic water sports equipment such as snorkeling gear, fishing equipment, and tender boats. Additional equipment like jet skis, water skis, diving gear, kayaks, and paddleboards can be arranged for an additional fee. Equipment availability varies by yacht and location.

Yes, our professional chefs can accommodate various dietary requirements including vegetarian, vegan, gluten-free, kosher, halal, and other special dietary needs. Please inform us of any requirements during the booking process so we can ensure proper meal planning and provisioning.

You'll need valid passports for all guests, and depending on your itinerary, visas may be required. We recommend travel insurance and will provide a detailed document checklist based on your specific charter route and destinations. Some ports may require advance guest registration.

While not mandatory, we strongly recommend comprehensive travel and charter insurance to protect your investment. This should cover trip cancellation, medical emergencies, and personal belongings. Our team can recommend reputable insurance providers that specialize in yacht charter coverage.

We specialize in the Turkish Riviera, Greek Islands, Croatian coast, and Eastern Mediterranean. Popular destinations include Bodrum, Marmaris, Göcek, Kas, Mykonos, Santorini, Dubrovnik, and Split. We can also arrange charters in other Mediterranean locations upon request.

The Mediterranean charter season typically runs from April to October. Peak season (July-August) offers warmest weather but highest prices and crowds. Shoulder seasons (May-June, September-October) provide excellent weather, fewer crowds, and better value. We can advise on the best timing for your preferred destination.

We provide 24/7 support during your charter through multiple channels including satellite phone, WhatsApp, email, and emergency hotline. Your charter manager will be available throughout your trip to assist with any questions, changes, or emergencies that may arise.

Your captain will monitor weather conditions and may adjust the itinerary for safety reasons. Alternative routes and destinations will be suggested to ensure you still enjoy your charter. In cases of severe weather preventing departure, we work with you to reschedule or, if necessary, provide appropriate compensation.